For security reasons, we are unable to make changes to your shipping address.

Once your order is confirmed, we are unable to make amendments or cancellations.  If you need to return any items please wait until you receive the shipment and then follow our Returns procedure.

We currently deliver to the UK and to the following countries in Europe: Austria, Belgium, Czechia, Denmark, Finland, France, Germany, Greece, Guernsey, Ireland, Italy, Jersey, Luxembourg, Malta, Monaco, Netherlands, Portugal, Poland, Spain, & Sweden.

For delivery addresses in the United Kingdom, Jersey, Guernsey & Isle of Man, your order will ship domestically from our UK warehouse. 

For all other European countries, your order will ship from our German warehouse. 

For orders shipping to the UK and EU countries, local VAT is applied at the checkout so there will be no hidden fees.The VAT rate is determined by the country the item(s) is/are being shipped to.

All prices are VAT inclusive with the rate determined by the country of the shipping address. If you require a VAT receipt to reclaim locally, please reach out to our customer service team who will be able to provide you with one. We are not able to modify VAT rates for B2B customers.

Yes! Free shipping is available for orders above £200 /€250/1800 DKK / 2800 SEK

We offer a standard shipping cost and a reduced rate for orders over a certain value. 

United Kingdom, Jersey, Isle of Man & Guernsey 

Standard Rate - £5.95  Reduced Rate – Free (orders over £200) 

Austria, Belgium, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Portugal, Poland & Spain 

Standard Rate - €7.95 - Reduced Rate – Free (orders over €250) 

Denmark 

Standard Rate – 60 DKK  Reduced Rate – Free (orders over 1800 DKK) 

Finland 

Standard Rate - €12.95  Reduced Rate - €5 (orders over €250) 

Greece 

Standard Rate - €32.95  Reduced Rate - €25 (orders over €250) 

Sweden 

Standard Rate – 90 SEK  Reduced Rate – Free (orders over 2800 SEK) 

We aim to dispatch all orders within a maximum of 2-3 working days from your order date, however the majority of orders will dispatch much faster than this. You will receive an email notification with your tracking details as soon as you item is dispatched. 

 Please Note – During peak periods such as Black Friday, Christmas or during promotions, orders may take a little longer to process. 

Your delivery experience is important to us, which is why we use DHL for most of our UK parcels.  

In Europe we use DPD for our deliveries.  

Oversize or heavier items may be shipped by an alternative carrier.